Prodigy’s support services are designed to optimize your Salesforce, AvSight, LeaseWorks and Accounting Seed implementations.
Whether it’s resolving technical issues, streamlining operations, or maximizing efficiency, our support solutions aim to ensure that your business runs smoothly.
Key Benefits of Prodigy Managed Support Services
- Expert Guidance
Our certified consultants take the time to understand your business objectives, challenges, and priorities. This ensures clients benefit from expert guidance and assistance, leveraging our extensive experience in Salesforce, AvSight, LeaseWorks and Accounting Seed. - Tailored Solutions
Prodigy-managed support services are fully customizable to meet your specific needs and objectives, ensuring optimal performance and user adoption. Choose from comprehensive cloud maintenance and training packages, providing cost-effective alternatives to full-time internal system administrators. These packages are designed to adapt and evolve with your needs, ensuring a seamless journey of growth and success. - Seamless Integration
Our support seamlessly integrates with your existing workflows and processes, minimizing disruption and maximizing efficiency. - Proactive Monitoring
We can provide proactive monitoring and optimization to prevent issues and maximize system performance, ensuring seamless operations. - Customer Portal and SLA
Benefit from streamlined support processes and guaranteed response times with our customer portal and service level agreement (SLA). Our helpdesk support team is readily available to address any inquiries or concerns, providing prompt assistance whenever needed. - Flexible Scalability
Enjoy flexible scalability, hours, and support levels, allowing you to adjust support services as your business evolves and grows. - Transparent Pricing Model
Benefit from transparent and fair pricing tailored to your unique needs, accurately reflecting the value of our services. Carry forward unused support hours to later quarters based on your roadmaps and plans, ensuring maximum value. Additionally, access flexible options for additional support hours, guaranteeing assistance whenever you need it most.
Our Process
- Initial assessment and evaluation
- Define support objectives and priorities
- Customized support plan and development
- Implementation, onboarding and continuous monitoring
- Regular review and reporting
Click here to discover more about Prodigy managed services process
Consider these support services
System Configuration
Collaborate closely with our team to optimize your systems according to your unique business processes and requirements.
Customization
Benefit from a range of services, including support for custom applications, reports, and dashboards, tailored to align perfectly with your business objectives.
Data Migration
Expert assistance in migrating data from legacy systems to Salesforce, AvSight, LeaseWorks, Accounting Seed, or other applications, ensuring a seamless transition.
Ongoing Maintenance
Proactive maintenance services to keep your systems up-to-date, secure, and optimized for performance, allowing you to focus on running your business smoothly.
Cultivate success through partnership & seamless operations
We prioritize building enduring partnerships with our clients – relationships rooted in mutual success. Our team seamlessly integrates with yours, providing proactive assistance and strategic guidance to overcome any challenges you may face. Navigate the complexities of business confidently, knowing that we’re committed to supporting you every step of the way.
Partner with us for long-term success. Our strategic model ensures that we understand your business objectives and align our support services to help you achieve them. Drive business innovation with Prodigy, elevating your Salesforce experience to new heights.
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Are you ready to elevate your business? Contact us today to learn more about how our managed support services can drive success for your organization.
