Red-hot sales.

Snow is a pioneer and leader in the development and provision of payroll software in Ireland. They deliver highly sophisticated and comprehensive payroll solutions through an easy-to-use and easily accessible management and reporting software for their customers.

Challenge

Frozen systems

Snow is considered the leading solution provider in the SME to Enterprise market space, with over 20 years of experience in Irish payroll. However, Snow was operating from a dated Customer Relationship Manager tool (CRM). Snow needed to redefine their processes and configure Salesforce to streamline its systems and enhance business efficiencies. They needed a partner who had project management experience, extensive Salesforce knowledge and could offer them flexibility in building out their processes on Salesforce.

Solution

Clearing the way for a tailored solution

Snow began the search for a partner who could do the heavy lifting for them, carefully moving their business to Salesforce. Prodigy was selected and began by clearly identifying all project requirements along with the delivery of a project plan for the solution implementation. Tailoring Salesforce, ensuring it was best fit for Snow’s business, was crucial. “After speaking with Prodigy, I felt assured they knew their stuff and the customer was their priority,” says Philip Moran, Head of Sales at Snow. We implemented a fully optimised and tailored Salesforce system for Snow.

Result

Exponential success

The Marketing, Sales and Service teams were all transitioned smoothly to Salesforce. The tailored solution allowed users to access all data from one place, speeding workflows and driving business efficiency. With a “can do” attitude, clear communications, and ongoing advice, the partnership continues to guide Snow as they grow.

“Prodigy have delivered an unbelievable service to us, have great product knowledge and very clear communications. They are helpful, genuine partners.”

– Philip Moran, Head of Sales, Snow