AIRLINES

You Run the Airline. We Clear your Backlog.

Prodigy gives airline IT organizations specialized, quick-turnaround delivery capacity — building bespoke solutions, enhancing existing systems, tackling special projects and freeing your teams for the work only they can do.

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AVIATION – AIRLINES

The Airline IT Challenge

  • A project list that outpaces the team. CIOs and IT leaders can carry backlogs of high-value projects that never reach the top of the queue — not for lack of skill or importance, but for lack of bandwidth.
  • Systems that don't communicate. Reservations, M&E, ERP, crew, and finance systems each hold important pieces of the picture. Teams bridge the gaps with spreadsheets and email — and the integration project solutions keep slipping down the list.
  • Manual back-office processes. Invoice reconciliations, supplier contracts, refunds, and claims rely on rekeying and human follow up. Every touch adds time, cost, and the risk of error.
  • Data everywhere, scattered insights. KPIs exist, but they’re sometimes produced manually, can arrive late, contradict each other, and don’t reach the right people on commercial, operations and management teams.
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Our Services

How We Can Help Airlines

Commercial Performance

Connecting passenger, cargo, and partnership revenue streams into a single pipeline — no spreadsheets, no account left behind.

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CRM & Workflow Enablement

Passenger communications, and supplier interactions turned into structured, trackable business processes with clear ownership and accountability.

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Operational Efficiency

Manual back-office and cross-department processes digitized and standardized — no rekeying, fewer bottlenecks, lower cost per transaction.

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Data & Insight

Operational, commercial, and financial data unified into dashboards users can act on — from route economics to supplier spend.

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Real-World Scenarios

Airline Use Cases

Scenario___Prodigy SolutionKPIs
Corporate and agency sales struggle at scale: accounts, contracts, and incentives managed manually across teams and regions
Best-in-class CRM solutions - account and pipeline management with contract, incentive, and performance tracking in one view Revenue per account, pipeline conversion, contract renewal rate
Passenger claims and compensation: high case volumes, regulatory deadlines, inconsistent handling
Structured case intake and routing with SLA tracking, automated eligibility checks, and complete audit trail Case cycle time, SLA compliance, compensation cost per case, passenger satisfaction
Lease obligation terms and deadlines buried in contract PDFs with no reminders
Obligation tracking with automated alerts, reserve monitoring, and redelivery project management Obligation compliance, redelivery time and costs, reserve reconciliation accuracy
Supplier and MRO contract management: rates, SLAs, and warranty terms scattered across systems
Central contract repository with rate cards, SLA monitoring, and warranty claim parameters Warranty recovery rate, SLA breach count, contract adherence, claim cycles
IT backlog relief: high-value projects deferred due to day-to-day operations
Prodigy’s platform specialists extending internal IT capacity with scoped solutions, quick-turnaround deliveries and efficient handover Projects cleared per quarter, time-to-live, internal IT hours freed, executive and user satisfaction
Management reporting & KPIs: numbers reported differently by each department
Unified KPI stack connecting commercial, operational, and financial data with easy accessibility Report adoption, information cycle time, data-dispute count
AVIATION TECHNOLOGY

Platform Expertise in Airline Technologies

Deep, specialized platform knowledge across existing systems with the expertise to extend what you have or build what’s missing. Always working with your IT organization, not around it.

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Aviation MRO

Why MRO Chooses Prodigy

  • We speak MRO

    Our consultants have worked with hundreds of MRO organizations and understand how to apply technology and best practice to deliver premium results.

  • ERP technology experts

    Specialists in the ERP applications you use to run your business.

  • Salesforce experts

    Authorities in how to optimize your tech stack for success.

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Aviation MRO

If aviation is your business, Prodigy is the partner

Let’s build systems that actually work for aviation and turn complexity into operational advantage.

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Aviation Is Our Core

Aviation

Trusted Systems That Deliver Success

Disconnected systems cost aviation organizations time, revenue, and visibility. Prodigy unifies your technology and operations so you can focus on what matters most.

Who we serve

  • Lessors
  • Aftermarket specialists
  • MROs
  • Airlines
  • OEMs
  • Aviation Defence

Across key functions

  • Executive
  • Sales & Marketing
  • Finance
  • Operations
  • Contracts
  • Technical
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Let’s talk.

Get in touch with one of our senior consultants and let’s see how you can streamline, strengthen and scale your business.