Running a successful MRO requires more than just a capable ERP—it requires tech that was purpose built for aviation and can manage industry complexities like exchange sales, rotable pools, and regulatory compliance. AvSight, built natively on Salesforce, stands out as the best in breed aviation MRO ERP by providing all this along with fully integrated key functionalities like procurement, logistics and repair management.
But the opportunity for your ERP to make your business really excel comes with smart optimization. This means going beyond the out-of-the-box functionality to fully leverage available Salesforce tools – such as flows, reports, dashboards, and custom interfaces – in order to improve decision-making and productivity. Getting it right can be tricky – it requires either advanced in-house skills, or working with an optimization partner who understands aviation, AvSight & Salesforce and can deploy the right tech in intuitive, meaningful ways. You then must bring it all together with expert business analysis to produce solutions that truly serve & enhance the organization.
Work Orders – Heavy or Light?
One of the first steps to take in successfully deploying AvSight as your MRO ERP is to decide which type of Work Orders to use, Essentials or Enterprise? To make the right decision, companies need to look beyond headcount, think of the types of work they perform, and understand the distinct functionality & benefits of each option. In addition to performing strong business analysis and process review, decision makers need to also consider what optimized configuration can bring to address challenges. By deploying well designed reporting and workflow automations, procedures can be streamlined to be more efficient.
Working with Inventory Control, not Against It
AvSight’s inventory control capabilities give MROs the features they need to manage stock across multiple warehouses while maintaining traceability and interchangeability. But inventory is not just about compliance – it also means decision-making. Meaningful Salesforce dashboards give executives and managers instant access to key metrics such as stock turnover, demand trends, and vendor repair cycle averages without relying on static exported spreadsheets. Companies need to define their KPIs, and then have access to the skills that make the relevant data available to develop informed purchasing and stocking strategies. By configuring dashboards for different roles that integrate seamlessly into daily workflows and align with strategic goals—such as reducing excess inventory or accelerating repair cycles – businesses turn AvSight’s robust data into actionable intelligence.
Smart Labor Tracking
Labor can be one of the largest cost drivers in any MRO. AvSight’s Labor Tracking provides a detailed record of technician hours, tasks, and work orders, ensuring compliance with contracts and regulatory standards while giving managers a clear picture of utilization. Pairing this functionality with Salesforce automation and analytics can provide a system where a supervisor is automatically alerted when labor hours exceed estimates, or where flows auto-assign work based on technician certifications. With well-designed dashboards layered in, managers can examine trends like overtime usage, efficiency by job type, or cost per task in real time, ensuring that labor tracking isn’t just compliance-driven but also a tool for workforce planning and profitability improvement.
Easier Publications Management
AvSight is best in breed for managing MRO publications, giving aviation businesses a structured way to store, track, and reference critical technical manuals, service bulletins, and regulatory updates. By keeping documents tied directly to parts, repairs, and compliance processes, AvSight ensures technicians and managers always have the most current and accurate information at their fingertips. Salesforce tools can add value here, too: flows can notify when publications or revisions are updated, dashboards can easily display publications due to be validated, and user interface configurations can make publication access intuitive and role specific. Together, this all turns publications from static records into dynamic, compliance-driving assets.
Simplified Tooling Management
AvSight’s tooling management functionality allows MROs to control calibration, confirm availability, track usage, and ensure compliance with regulatory standards – capabilities that are critical in avoiding delays and penalties. It’s core functionality that shop operations rely on daily. Resourceful teams simplify tooling management by deploying automation and flows to trigger calibration reminders, reports to highlight missing or out of calibration tools, and custom dashboards to provide a clear overview of tooling readiness. Additionally, native Salesforce CRM features make it easy to stay on top of calibration processes. Again, AvSight provides the foundation, while Salesforce tools—deployed correctly—make tooling management smarter and more proactive.
Main Component Exchanges
When it comes to main component exchanges, AvSight stands apart because it can accurately manage the complexity of tracking serialized components & exchange pools, and the financial impacts tied to each transaction – challenges generic ERPs simply aren’t built to handle. Well executed reports and dashboards can give managers greater visibility into pool utilization and accurate cost capture, customized interfaces make it easy for customer-facing staff to see real-time status, and automations ensure billing is done in a timely fashion. Properly deployed, these tools align with the way aviation businesses truly operate, creating a seamless bridge between exchange processes, customer service, and financial results.
Bill of Materials (BOM) Exchanges
AvSight handily manages BOM exchanges as well, giving MROs precise control over complex assemblies where multiple components must be tracked, replaced, or exchanged as a unit. The ERP ensures full traceability, compliance, and integration with repair orders and inventory. Working with the right optimization partner Properly designed flows can automatically generate required sub-tasks, reports that identify trends in BOM usage, and dashboards that show managers where costs and delays occur. With tailored interfaces, technicians see BOMs broken down into the components relevant to their work. The result is a solution where AvSight handles the depth, while Salesforce tools—strategically applied—deliver clarity and speed.
Repair Order Management made Easier
AvSight’s repair order management allows businesses to track multiple vendors, capture pricing and promise dates, and manage rotable repairs with accuracy and compliance. But in daily MRO operations, every line-item update or vendor revision can create ripple effects across teams and timelines. Salesforce Flows can automate these processes, for example pushing notifications and alerts or even requesting approval when a vendor changes turnaround time or cost. Properly deployed, these flows reflect your business rules, are tested against real-world use cases, and are fine-tuned to fully support the organization. Pair these with smart reports and dashboards to help repair managers stay on top of all the moving pieces.
Let Prodigy be the Critical Link
AvSight provides the backbone every MRO and parts trader needs, handling the hard problems of repairs, exchanges, compliance, labor, and inventory. Salesforce provides the enhancements—automation, analytics and user interfaces; but without thoughtful configuration and aviation-specific expertise, companies risk underutilizing or misusing these powerful tools.
That’s why Prodigy is the critical link. We combine aviation knowledge with Salesforce and AvSight expertise to design solutions that reflect real-world business needs. We don’t just configure systems; we partner with clients to analyze workflows, recommend improvements, and fine-tune the technology so it creates measurable business outcomes.
Ready to See What’s Possible?
Prodigy helps users of AvSight, Accounting Seed and leasing software deploy Salesforce for maximum ROI. Contact us to schedule a strategy session on how to unlock the full power of your tech stack.
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